Service Department Receptionist/Cashier
Franklin Sussex Auto Mall is seeking a Service Receptionist/Cashier to join our team! As a Service Receptionist, this position entails taking payments from customers and other clerical duties.
The ideal candidate will be able to communicate, effectively, information about Nielsen Automotive Group's services and vehicles.
You must have clear and courteous communication, and accuracy in relaying information about prices, vehicles, and services.
As well as the ability to use computers.
Benefits:
FREE COLLEGE OPPORTUNITY! Online or in person with Strayer University Excellent work environment Employee discount plans on purchases and services Competitive wages, commensurate with experience Health, dental and vision insurance Life insurance 401k retirement account Paid vacation and sick leave REQUIREMENTS:
Excellent verbal and written communication skills Enthusiastic with high energy throughout the sales workday Self-motivated Greet and welcome guests as soon as they arrive Ensure reception and customer waiting areas area is tidy and presentable, with all necessary stationery and material (e.
g.
suppliers, refreshments and brochures) Provide basic and accurate information in-person and via phone/email Perform other clerical receptionist duties such as filing, photocopying, and faxing DUTIES:
Accept payments by cash, credit cards and checks from customers Refund customer payments for unused parts or other reasons in accordance with supervisor direction or company policy Record receipts, delivery of change and other transactions throughout the shift Schedule and service appointments Direct customer calls to the desired or appropriate person/department.
Answer customer questions about the status of repairs, and hours of operation.
Education:
High school or equivalent (Preferred)
Experience:
Microsoft Office:
1 year (Preferred) Customer Service:
1 year (Preferred) Recommended Skills Administration Automotive Industry Communication Customer Service Fax Filing Estimated Salary: $20 to $28 per hour based on qualifications.
The ideal candidate will be able to communicate, effectively, information about Nielsen Automotive Group's services and vehicles.
You must have clear and courteous communication, and accuracy in relaying information about prices, vehicles, and services.
As well as the ability to use computers.
Benefits:
FREE COLLEGE OPPORTUNITY! Online or in person with Strayer University Excellent work environment Employee discount plans on purchases and services Competitive wages, commensurate with experience Health, dental and vision insurance Life insurance 401k retirement account Paid vacation and sick leave REQUIREMENTS:
Excellent verbal and written communication skills Enthusiastic with high energy throughout the sales workday Self-motivated Greet and welcome guests as soon as they arrive Ensure reception and customer waiting areas area is tidy and presentable, with all necessary stationery and material (e.
g.
suppliers, refreshments and brochures) Provide basic and accurate information in-person and via phone/email Perform other clerical receptionist duties such as filing, photocopying, and faxing DUTIES:
Accept payments by cash, credit cards and checks from customers Refund customer payments for unused parts or other reasons in accordance with supervisor direction or company policy Record receipts, delivery of change and other transactions throughout the shift Schedule and service appointments Direct customer calls to the desired or appropriate person/department.
Answer customer questions about the status of repairs, and hours of operation.
Education:
High school or equivalent (Preferred)
Experience:
Microsoft Office:
1 year (Preferred) Customer Service:
1 year (Preferred) Recommended Skills Administration Automotive Industry Communication Customer Service Fax Filing Estimated Salary: $20 to $28 per hour based on qualifications.
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